Onboarding Checklist: From KYC to Full Scale

Welcome to VoIPRoutes.cc. This checklist walks you through the exact steps to get live and scaling fast. Follow these stages and you’ll go from zero to revenue-ready in record time.

1. KYC & Compliance

Before we open the gates, every client must clear our KYC (Know Your Customer) and compliance process. This keeps our network clean and your campaigns safe.

What you need:

• Business registration documents

• Proof of identity for authorized signers

• Proof of address (utility bill or bank statement)

• Compliance use-case description (campaign type, markets, volume)

Why it matters:

• Ensures legitimate traffic only (no scammers or fraudsters)

• Keeps your numbers alive longer

• Guarantees access to high-value, compliant routes

2. Provisioning

Once KYC is cleared, provisioning is instant. No waiting weeks like old-school carriers.

What happens next:

• We assign your test CLIs/DIDs (local, toll-free, or vanity depending on your markets)

• Your trunk credentials are activated

• Network access is granted within hours

Your role:

• Confirm target countries and daily call volume

• Provide your technical endpoint details (SIP trunk, IPs, or softphone requirements)

• Run a quick configuration check with our support team

3. Test Plan

Paid tests prove performance and build confidence before scaling.

Standard test cycle:

• 5k–10k minutes minimum (per market)

• Monitor connect rates, conversions, CLI reputation

• Compare side-by-side against your current provider

What you should measure:

• Answer-Seizure Ratio (ASR)

• Average Call Duration (ACD)

• Conversion rates (sales, deposits, signups)

Why this matters:

• Testing shows the real cost per connected conversation

• Confirms that our routes outperform your old setup

4. Scale

Once tests validate performance, it’s time to scale.

How scaling works:

• Expand CLI pools for rotation and reputation protection

• Upgrade CPS limits (unlimited available)

• Add auto-dialer, Overseer, or gear bundles for full-floor control

• Secure long-term DID ranges and priority routing

Your role:

• Share projected volumes per market (weekly/monthly)

• Confirm scaling timeline (step-up or immediate full traffic cutover)

• Lock pricing and SLAs with your account manager

The Fast Track

1. Submit KYC docs → same-day review

2. Get provisioned in hours

3. Run a 5–10k minute test

4. Scale to full campaigns within days

👉 Ready to onboard? Send your KYC package and target markets to [email protected] and get live today.